Optimize task allocation and gain full visibility and operational control over field resources.
Fulfilling the high number of customer service requests with limited personnel by optimal planning. Dynamic allocation of orders to on-field executives and optimizing that order allocation. Keeping a track of the open and closed service requests.
Our algorithm auto allocates orders to the available executives to maintain optimal service levels, including dynamic allocation. All practical constraints considered like customer time slots, skill-set requirement, etc.
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